cv111 Terms and Conditions
Please read all terms carefully before using this platform. By creating an account on cv111, you are agreeing to these terms in full.
1. General Provisions
These terms and conditions ("Terms") form a legally binding agreement between the cv111 platform ("Platform" or "we") and its users ("you" or "player"). By accessing this website or creating an account, you confirm that you have read, understood, and agreed to these Terms in full.
cv111 is an online gaming platform that provides cricket betting, slots, live casino, and various gaming services for Bangladeshi players. This platform is operated for entertainment purposes only.
These Terms may be updated from time to time. Continuing to use the platform after any changes will be considered acceptance of those changes. You are therefore advised to visit this page regularly.
2. Account Registration
A personal account is required to play games or place bets on cv111. The following conditions apply at the time of registration:
- Each player may open only one account. Creating multiple accounts is strictly prohibited and may result in account termination.
- All information provided during registration must be truthful, accurate, and complete. Providing false information is a serious violation.
- It is your responsibility to keep your account password and login details completely confidential. Notify us immediately of any unauthorized access.
- The account is non-transferable. Allowing any third party to use your account is strictly prohibited.
- If your details change, update them immediately through account settings or via live chat.
Identity Verification (KYC)
cv111 reserves the right to verify your identity at any time. You may be asked to submit the following documents for verification:
- Copy of National ID (NID) or passport
- Proof of address document
- Proof of ownership of payment method
Withdrawal requests may be delayed if verification is not completed.
3. Age Verification and Eligibility
By registering, you confirm that you are at least 21 years of age. Providing false information about your age may be considered a legal offence and the account will be closed immediately. In such cases, deposited funds may be forfeited.
cv111 may request documents to verify your age at any time. Account activity may be restricted until verification is completed.
4. Deposits and Withdrawals
Deposit Terms
Funds can be deposited on cv111 via bKash, Nagad, Rocket, Upay, and bank transfer.
- The minimum deposit amount for each payment method is ৳200.
- You may only use a payment method registered in your own name. Deposits from third-party accounts are not accepted.
- No transaction fee is generally charged on deposits; however, charges from your bank or mobile banking provider may apply.
Withdrawal Terms
- The minimum withdrawal amount is ৳1,000.
- Withdrawals may only be made to the same payment method used for the deposit, unless otherwise verified.
- Withdrawal requests are generally processed within 15 minutes to 2 hours.
- Withdrawals may be held if pending bonus wagering has not been completed.
- Additional verification may be required for large withdrawal amounts.
5. Bonuses and Promotions
cv111 offers various bonuses and promotional offers. Each offer has its own terms and conditions, but the following general terms apply in all cases:
Welcome Bonus
- The welcome bonus is applicable only once per player.
- Bonuses can only be used on designated games at cv111.
- If a withdrawal is made before completing bonus wagering, the bonus and any winnings derived from it will be forfeited.
- Bonus offers are valid for a limited time only.
Recurring Bonuses and Promotions
From time to time, cv111 runs reload bonuses, cashback offers, and special event promotions. The specific terms of these offers will be listed on the promotions page. If cv111 suspects abuse of any promotion, it reserves the right to cancel the bonus on that account.
VIP Program
The cv111 VIP program has four tiers:
- Bronze: Weekly cashback up to 0.2%
- Silver: Weekly cashback up to 0.4%
- Gold: Weekly cashback up to 0.6%
- Platinum: Weekly cashback up to 0.8%
Progression through VIP tiers depends on the player's overall activity and engagement with the platform. VIP benefits are subject to change at cv111's discretion.
6. Betting Rules
The following rules must be followed when placing bets on cv111:
- Once any bet is confirmed, it cannot be changed or cancelled, unless a specific cash-out option is available.
- If incorrect odds or payouts are displayed due to a technical error, cv111 reserves the right to void or correct that bet.
- If an event is postponed or cancelled, bets will be settled accordingly.
- cv111 will not be held responsible for disconnections during live betting.
- cv111 reserves the right to void any bet if an unusual betting pattern is detected.
Finality of Game Results
All games on cv111 operate on Random Number Generator (RNG) technology. There is no possibility of external interference in determining game results. To ensure fair play, no game result is predetermined.
7. Prohibited Activities
The following activities are completely prohibited on cv111 and may result in account termination:
- Bonus abuse: claiming the same bonus offer through multiple accounts.
- Account fraud: creating an account with false information or using another person's identity.
- Money laundering: depositing or withdrawing funds from illegal sources.
- Collusion: attempting to influence game results by conspiring with other players.
- Hacking or software manipulation: any attempt to breach the security of the platform.
- Use of automated betting software: placing bets via bots or scripts.
- Allowing or enabling minors to use an account.
For any of the above violations, cv111 is entitled to close the account without notice, forfeit the balance, and take applicable legal action.
8. Account Suspension and Closure
Closure by cv111
cv111 reserves the right to close any account immediately or with notice in the following circumstances:
- Serious breach of terms and conditions
- Evidence of fraudulent activity
- Failure to submit verification documents
- Legal or regulatory reasons
Closure by Player
You may request closure of your account at any time via live chat or by emailing [email protected]. You are advised to withdraw any valid balance before closing your account.
As part of responsible gaming, you may also request self-exclusion. Visit the Responsible Gaming page to learn more.
9. Privacy and Data Protection
cv111 places the highest importance on protecting your personal information. We use SSL encryption and advanced security technology to keep your data secure.
- Your personal information will never be sold to third parties.
- Information may be shared where required by legal obligation.
- All financial transactions are conducted through encrypted channels.
Visit the Privacy Policy page to read our data protection policy in detail.
10. Responsible Gaming
cv111 believes that gaming is a form of entertainment and should never be seen as a way to earn income. We give responsible gaming the highest priority.
- Never bet beyond your means.
- Avoid placing more bets to recover losses.
- Set deposit and time limits for yourself.
- Use the self-exclusion option if you feel there is a problem.
11. Technical Issues & System Outages
cv111 is committed to providing a reliable and uninterrupted service. However, temporary disruptions may occur in certain situations:
- The service may be temporarily unavailable during scheduled maintenance.
- cv111 is not responsible if a game or bet is interrupted due to loss of internet connection.
- If incorrect results are displayed due to a software error, cv111 reserves the right to settle according to the actual result.
- cv111 is not liable for system outages caused by third-party game providers.
If you encounter a technical issue, please contact our support team via 24/7 live chat.
12. Limitation of Liability
To the maximum extent permitted by law, cv111 is not liable for the following:
- Financial losses from gaming — gaming always carries risk.
- Losses caused by internet connection or device issues.
- Issues arising from user negligence or failure to comply with the terms and conditions.
- Losses resulting from unauthorized third-party access to an account.
cv111's total liability for any specific matter shall not exceed the value of the transaction in question.
13. Right to Amend Terms and Conditions
cv111 reserves the right to change, revise, or update these terms and conditions at any time. Players will be notified of significant changes via a notice on the platform.
- Continuing to use the platform after changes have been made will be considered acceptance of the new terms and conditions.
- If you do not agree with the new terms and conditions, you may request to close your account.
- The date of any changes to the terms and conditions will always be shown at the top of the page.
14. Contact Us
If you have any questions or complaints about these terms and conditions, please contact us:
- Live Chat: Support available in Bengali 24/7
- Email: [email protected]
Our support team is always ready to help resolve your issues. Using live chat is recommended for the fastest response on any matter.